The Secret of Digital Sales: Customer-Based Marketing

Customer-Based Marketing

“Most companies expect greater revenues from their online marketing efforts. However, not all of them succeed, as they usually fail to identify their key success factors and prioritize it.” As a marketer who has been working in the digital marketing industry for nearly 10 years, I had many opportunities to consult for business owners and…

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How chatbots can help you achieve your business & marketing goals

Chatbot, CRM, Lead generation

In this digital world, chatting has become the most used form of communication. Whether it is through messaging or messenger apps, consumers demand more instantaneous and personalised responses across different channels. To leverage this consumer behaviour, businesses are developing chatbots which a person can message and talk to as if they were humans.  What Are…

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The power of Omni-channel : Key to seamless customer experience

omnichannel, carlo herold, cross-channel, Personalization, CRM

With the rise of the internet and mobile devices over the last decade, we’ve seen the emergence of a new type of consumer: the digital consumer. Now in 2020, with a global pandemic supercharging digitalization, the digital consumer has taken over. As a brand or company looking to be competitive in this environment, it is…

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Learning to adapt in the face of change

carlo herold

The secret sauce to not only survive, but thrive, in an unpredictable and fast moving world The only certainty in business is change Every business is constantly in a state of change. This has been true for businesses across the world for decades, even hundreds of years. What has changed, however, is the speed of…

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The only Thai woman nominated for “Women Leading Change Award 2020” under “Entrepreneurship of the Year” category

Women leading change award_Heroleads Asia

Heroleads is glad to announce that our Co-Founder & Chief Operating Officer, Saowanit Chongpaiboon (Bell) has been shortlisted for Women Leading Change Award 2020, under the Entrepreneurship of the Year category. Women Leading Change Awards celebrate the successes of women in Asia who have shown outstanding leadership in the media and marketing industry. The award…

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Heroleads presented the Hero Award 2019

Heroleads Hero of the Month

Heroleads presented the Hero Award 2019 to honor those Heroes who have shown remarkable performance in the past year. Let’s see who they are. 1. THE SUPER HERO OF THE YEAR 2019 AWARD  Jirawan  Asawinanondh,  Regional Head of Finance & Accounting The superhero with outstanding performance & achievements, best knowledge in the field, professional dedication…

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How digital technology helps insurance businesses penetrate SMEs.

digital technology for insurance

Highlights SMEs are becoming more and more present in the countries’ economies. So, insurance business cannot miss catching this segment. The best ways to penetrate through this segment are adopting innovative technologies because the majority of entrepreneurs are ‘digital natives’ who are familiar with digital infrastructure. Insurance businesses are required to adapt themselves, starting with…

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How skincare companies can win customers without a celebrity campaign

Heroleads skincare companies

The Skin Care market is a  large segment of the cosmetics industry that has experienced significant  growth every year. That’s why many new businesses try their best to penetrate  this market, but the major barrier to entry in this segment is the big-budget needed to create a celebrity campaign. As famous people have always made…

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