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Read the latest insights from Heroleads Asia.

omnichannel, carlo herold, cross-channel, Personalization, CRM

The power of Omni-channel : Key to seamless customer experience

With the rise of the internet and mobile devices over the last decade, we’ve seen the emergence of a new type of consumer: the digital consumer. Now in 2020, with a global pandemic supercharging digitalization, the digital consumer has taken over. As a brand or company looking to be competitive in this environment, it is absolutely vital you adhere to the digital consumer’s needs. For many of us who are digital consumers, we know we have started to unapologetically demand brands to offer us integrated “omni-channel” customer journeys; expecting them to seamlessly unite our offline and online experiences. For example,

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Read the latest insights from Heroleads Asia.

Heroleads Hero of the Month Lynn

Hero of the month : Lynn Think Like a Client, Act Like a Consultant

Our “Hero of the month” this month is Account Manager, the online marketing specialist for banking and insurance. That comes with the cool phrase “Think Like a Client, Act Like a Consultant” because this girl is ready to wade through the customers And can be a good consultant for them This hero is … Lin-Naphachai Chawe, Account Manager Team Lead, who has been working with us for 3 years. Today, in addition to congratulating the new Hero of the month, we also talked about the idea of ​​managing marketing campaigns. With customers Including the marketing trends for the banking and

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Herotalks.

Discover crucial online business insights.

#Herotalks.

Episode 3
Banking Digital Trends in 2020

Nat

Enterprise Account Team Lead

#Herotalks

Episode 3

Banking Digital Trends in 2020

Nat
Enterprise Account Team Lead

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